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FAQs
The following are answers to the most commonly asked questions. However, if you would like additional information please contact our offices on 08 9335 2533 or email admin@iea.com.au.
- What do we mean by Conformed Copy?
- Do you accept Credit Card?
- What is the Australian Record Retention Manual (ARRM)?
- What formats of the Australian Record Retention Manual (ARRM) are available?
- How often is the manual updated?
- Is it cheaper if I susbcribe?
- Why do I have to pre-pay the subscription?
- Will the manual be available online?
- What happens if I no longer want to be a subscriber to the ARRM?
What do we mean by Conformed Copy?
A conformed copy is a complete and accurate copy of a signed document indicating (via a note) the names and titles of parties who signed the original and the date on which it was signed (http://www.businessdictionary.com)
Do you accept Credit Card?
We take both Visa and Mastercard.
What is the Australian Record Retention Manual (ARRM)?
The Australian Record Retention Manual (ARRM) is Australia's most complete and up-to-date directory on Retention Law for Business Records. The manual provides a useful guide to companies wanting to reduce the costs of storage of old and dated files and records. The purpose of the Australian Record Retention Manual (ARRM) is to assist Records Managers and Administrators understand the elements of a Record Retention System and proceed with the successful implementation and ongoing control of the system.
What formats of the Australian Record Retention Manual (ARRM) are available?
The Australian Record Retention Manual (ARRM) is available in a variety of different formats, including:
Hardcopy - (pre-drilled to fit 2, 3 or 5 hole ring binders). Despite the advent of technology and the use of CD-ROM's to improve searching, the hardcopy edition is still the most popular edition we produce.
CD-ROM – available in both single user and multi user versions. Bookmarked for ease of navigation, the CD ROM version of the manual is ideal for those organisations with offices in more than one location, including overseas. The multi user licence agreement allows you to load the CD-ROM onto your corporate intranet or wide area network for access by the various locations. Of course if you want all the benefits of the hardcopy without the problem of storage, then the CD-ROM single user licence is the ideal way to go.
TRIM schedules - working with Sigma Data, IEA created a TRIM schedules version of this popular resource. This version is ideal for those organisations who are using the TRIM records management software and have not yet developed a retention and disposal for their records. We provide you with an electronic file that you can simply import into the TRIM system, and we give you detailed instructions on how to do it. For more information please see our publications page.
How often is the manual updated?
A new edition of the manual is published every year. For example the 2006 edition of the manual contains references to legislation published prior to and during 2006. The new edition is usually ready to ship in December of each year.
Is it cheaper if I susbcribe?
The first copy/edition of the manual you purchase is bought at the standard rate. However, once you have decided to join our subscriber base, we will offer you a substantial discount for the second and subsequent purchases.
In October each year, we will send you an invitation to subscribe to the next edition. This contains the cost for the year and options on how to pay for the publication, as well as some information on the changes we have made to the manual. Whilst we could charge the same r.r.p, after all you do receive a brand new re-written and updated copy of the manual, we don't. The subscriber price for the single user CD ROM and the Hardcopy manual is approximately 50% off the original purchase price. Considering the amount of work that goes into producing the manual each year it is an absolute bargain.
Why do I have to pre-pay the subscription?
Like all publishers we ask that you pre-pay the subscription so that we know how many copies of the manual to order from the production houses.
Will the manual be available online?
It is our intention to make the manual available online during 2007. We are currently working on the format and formulas to allow us to deliver a quality product in a secure environment. More information will be released as we develop the online version.
What happens if I no longer want to be a subscriber to the ARRM?
Simply let us know and we will take you off our mailing lists.