Information Overload - Practitioner

Insights from practitioners in Information Management

Issue 96 - To contract or not to contract that is the question

- Friday, April 29, 2011
This month we are looking at the benefits (or not) of joining the ranks of the contractor sector. If you have ever wondered what it was like to work on fixed-term contract but haven’t  ..Read More →

Issue 95 - Customer Service

- Tuesday, April 05, 2011
Tell me what you can do, not what you can’t do Do you have good customer service? It sounds rather like a silly question – “of course we provide good customer se ..Read More →

Issue 94 - Networks and black holes

- Tuesday, February 22, 2011
After reading with some horror at the thought of the UK closing (or should that be – thinking about closing) several hundred public libraries to save money, then the conversations with ..Read More →

Issue 93 - What is in your skills suitcase?

- Friday, January 28, 2011
In this issue we will look at: • Your Skills Suitcase • Planning and preparing the next phase 1. What are you doing? 2. Why are you doing it? 3. What should you be  ..Read More →

Issue 92 - December 2010 - What will 2011 bring

- Monday, December 20, 2010
Apologies, it has been a while since the last edition, we hope you have been well and of course working smarter not harder. We would like to end the year and ask – what have you ach ..Read More →

Issue 91 - Marketing and Promotion

- Wednesday, September 01, 2010
As an information professional I have been asked many times to justify the existence of the Information Centre or Library where I have worked. Management wanted to know why they should c ..Read More →

Issue 90 - Job hunting tips and tricks

- Wednesday, August 04, 2010
As you know the employment data is starting to look a little more promising and we are seeing a steady increase for library and records personnel. However, we are also seeing proxy indicator ..Read More →

Issue 89 - Safe Work Practices

- Thursday, June 24, 2010
I have been reviewing our Registrants Handbook over the last couple of weeks to make sure the information is correct. As usual we did need to make some changes – some of the legisl ..Read More →

Issue 88 - Job Process Analysis

- Thursday, May 20, 2010
In this issue we will look at: • Job Process Analysis • Production Line Thinking • Black Holes Job Process Analysis When was the last time you analyse ..Read More →

Issue 87 - Your Professional Legacy

- Friday, April 30, 2010
There is a little bit of a theme happening with these first few editions of Information Overload for 2010, February we spoke about Customer Relationship Management, March we looked at Refere ..Read More →